FAQs

Company

How do I create an account?

Creating an account is easy. Click on the "Sign Up" button at the top of our website, fill in your details, and follow the instructions to set up your account.

Can you help with kitchen layout and design?

Yes, we offer kitchen layout and design services to help you optimize your space and ensure an efficient setup. Contact our design team to schedule a consultation.


How can I contact customer service?

You can reach our customer service team via phone at 805.439.3740, email at SLO@chopsupplyco.com. Our business hours are 09:30 AM - 06:00 PM, Monday - Saturday.

Do you provide equipment installation services?

Yes, we offer professional installation services for most of the equipment we sell. Please contact our customer service team to schedule installation.


Products

Do you offer custom equipment solutions?

Yes, we can work with you to create custom equipment solutions tailored to your specific needs. Contact our sales team to discuss your requirements.

Do you offer product warranties?

Yes, many of our products come with manufacturer warranties. The warranty details will be included with the product documentation. For warranty-related inquiries, please contact our customer service team.


Do you offer product demonstrations?

Yes, we offer demonstrations for many of our products. Please contact our sales team to schedule a demo at our showroom or request a virtual demonstration.

What types of foodservice equipment and supplies do you offer?

We offer a wide range of foodservice equipment and supplies, including heavy-duty refurbished appliances, mixers, cutters, slicers, grinders, depositors, sheeters, dividers, rounders, cookers, steamers, smokers, and both new and pre-owned food-related equipment.

Have a Question?

Send us a message and someone from our sales team will reach out to assist you.